Customer feedback management for product centric teams

Centralize, organize, and analyze with customer feedback management to ensure you never build a wrong features again.

Get started for free Book a demo

7 day free trial. No credit card required

Without Roadloom

Without Roadloom feedback management becomes chaotic and inefficient

Managing customer feedback becomes a disorganized mess

Feedback is scattered across multiple channels, making it difficult to analyze.

Your team spends too much time sifting through irrelevant or conflicting feedback.

Important feedback get lost, leading to poor product decisions & missed opportunities.

With Roadloom

With Roadloom, customer feedback management becomes streamlined and impactful

Centralize all customer feedback in one place for easy access and analysis.

Automate feedback categorization to save tens of hours.

Quickly address customer concerns to enhance customer satisfaction.

Align product with real customer needs, ensuring features hit the mark.

Foster stronger customer relationships by showing them their feedback truly matters.

What is customer feedback management?

It's all about centralizing and analyzing large amounts of feedback from multiple channels-saving teams hours and helping them build the right products.

Bring customer feedbacks from Intercom, Zendesk, Hubspot with a click

Centralize customer feedback from platforms like Intercom, Zendesk, and HubSpot to supercharge your product development. By shortening the feedback loop, you can deliver updates faster & stay ahead of competitors.

Get started for free

*Backed by a 30-day money back guarantee

Bring customer feedbacks from Intercom, Zendesk, Hubspot with a click

Move customer feedbacks to prioritization board with ease

Effortlessly send critical feedback to your prioritization board for smooth and focused planning. Stay organized, save time, and build what matters most to your customers.

Get started for free

*No credit card required

Move customer feedbacks to prioritization board with ease

Summarize long Intercom & Zendesk feedback with Al

Transform lengthy customer interactions into concise, actionable insights. With Al-powered summarization, you can: Skip reading through extensive threads get the key points instantly.

Get started for free

*Priority customer support

Summarize long Intercom & Zendesk feedback with Al

Frequently asked questions

Can’t find the answer here? Check out our help center.

Which platforms can I integrate with the feedback centralization system?

Our system supports integrations with popular platforms like Intercom, Zendesk, HubSpot, and more. We are constantly adding new integrations to ensure you can gather feedback from all your key communication channels.

How does centralizing feedback improve my product development process?

One of the biggest risks in product development is building features that don't meet customer expectations or solve real problems. By centralizing feedback, you reduce the likelihood of wasting time and resources on features that don't add value.

How does centralizing feedback improve customer satisfaction?

Centralizing customer feedback is a powerful strategy that can significantly enhance customer satisfaction by providing a more organized, efficient, and responsive way to address customer needs. When feedback is stored in multiple places, it becomes fragmented and harder to analyze, leading to missed opportunities for improvement and slower response times. By bringing all customer feedback into a single, easily accessible platform, teams can quickly identify patterns, trends, and pain points.

How do I handle customer feedback?

Handling customer feedback effectively is crucial to improving your products or services, building stronger relationships with your customers, and staying competitive in the market. A well-organized approach to feedback allows you to address issues in a timely and efficient manner, ensuring that your customers feel heard and valued. When feedback is properly captured, categorized, and prioritized, businesses can take meaningful actions to resolve customer concerns, improve their offerings, and prevent recurring problems.